Privacy Policy
Privacy information for MTP Renovations Limited
This Privacy Policy explains how MTP Renovations Limited collects, uses, stores and protects personal information when you visit our website, contact us, request a quotation, book a service or work with us. We respect your privacy and only use personal information for clear business purposes.
Information we collect and how we use it
We may collect your name, email address, telephone number, property or project address, project details, quotation information, booking details, messages and any information you choose to send us. We use this information to respond to enquiries, prepare quotations, arrange and deliver renovation services, manage bookings, communicate about your project, keep business records, improve our website and meet legal or accounting requirements. We do not sell your personal information. We only process it when we have a lawful reason to do so, such as responding to your request, performing a contract, meeting a legal obligation or pursuing a legitimate business interest. Please do not send sensitive personal information unless it is needed for your enquiry.
Cookies, sharing, retention and your rights
Our website may use cookies or similar tools for essential functions, preferences, analytics or marketing, where enabled. You can manage cookies through your browser or any cookie controls shown on the site. We may share necessary information with trusted providers who help us operate the website, manage bookings, process communications, provide payment or professional services, or meet legal requirements. These providers may only use information for the agreed service. We keep personal information only for as long as needed for the purpose collected, including legal, tax and accounting obligations, and then securely delete or anonymise it. Depending on the law that applies, you may have rights to access, correct, delete or restrict use of your information, object to certain processing, withdraw consent and receive a copy of your information. To ask a privacy question or use your rights, contact MTP Renovations Limited at Info@MTPRenovations.co.uk or Office@MtpRenovations.co.uk, or call 07704 291 359. Our office address is 17 King Edwards Road, Ruislip, London, HA4 7AE. We serve London, Hertfordshire and Essex. We may update this policy when our services, technology or legal obligations change.